We want to be able to offer you a quality service while respecting your fundamental right to data protection. This Privacy Policy will be applicable to the processing carried out by SALVAJE EUROPE HOLDING SL (hereinafter, “SALVAJE”) of personal data collected by the following means:
– The Salvaje.world website
– Communications by mail email/phone
– The management of the SALVAJE restaurant itself
– The video surveillance system
SALVAJE EUROPE HOLDING SL
Calle Velázquez 96 28006 Madrid
CIF B-88611074
Telephone: +34 911 08 88 18 / +34 675 10 77 38
Email: reservas.madrid@salvaje.world
SALVAJE EUROPE HOLDING SL is responsible for the data treatment and is made up of the following companies (hereinafter, “GRUPO SALVAJE”):
SALVAJE will collect different data depending on the functionalities of the web page that you use, how you interact with us through the web page or when you come to our restaurant:
RESERVATION FORM
Data: identification data that you provide us (name and surnames, number phone number, email address). SALVAJE could also request details about your account number or bank cards for the provision of its services.
Purpose: To provide assistance to you as a customer and manage your preferences and reservations, as well as the sending of commercial communications.
Legitimate basis: The execution of a contract or pre-contract to which you are a party (art.6.1.b RGPD), regarding the management of your reservations. The legitimate interest in relation to sending commercial communications from the restaurant (art. 6.1.f RGPD). And, in the event that you have expressed the wish to receive commercial communications sent by other SALVAJE restaurants, the legal basis is express consent (art. 6.1.a RGPD).
Recipients: other SALVAJE companies as long as you, based on the suggestions we make, decide to book at another group restaurant, or have expressly accepted the sending of commercial communications from said restaurants.
Conservation: the time strictly necessary to comply with each of the intended purposes plus, when appropriate, the prescription periods for the requirement of contractual and pre-contractual responsibilities.
RESERVATION CONDITIONS: The reservation will not be formalized until you receive an email confirming its validity with all the corresponding information.
The receipt of the email will take place, at most, within a period of 24 hours from the time you made the reservation.
Through said email, you must reconfirm or cancel the reservation. In the event that you do not indicate your final decision at most 48 hours before the date and time indicated for the reservation, an amount of €15 per guest will be charged.
Only once you reconfirm the reservation, either through the email you have previously received, SMS or by calling the restaurant, will your reservation be fully confirmed.
If you wish to modify the reservation date or the number of diners, your request will be attended to as long as it is made at least 48 hours before the date and time on which you had made the reservation, and if there are places available. You can carry out the procedure by calling the telephone number of the restaurant where you have made the reservation.
The reservation will be maintained for a period of 15 minutes from the confirmed date and time, after which the reservation will be cancelled, and the restaurant may offer its table to other diners.
WORK WITH US FORM
Data: Data from the form enabled on the website as well as your CV if you send it to us through our website.
Purpose: To manage personnel selection processes.
Legitimate Base: Consent of the interested party (art.6.1.a RGPD)
Recipients: Your data could be transferred to other companies of SALVAJE EUROPE HOLDING SL if your profile fits with any of the existing offers or vacancies in order that they can assess your CV .
Conservation: 1 year, from the effective reception of your data.
CUSTOMER SERVICE
Data: Those that you provide us when you contact us through our contact data.
Purpose: To attend the query you are contacting us for.
Legitimate Basis: Consent of the owner. Art. 6.1.a) RGPD.
Recipients: The rest of the companies of GRUPO SALVAJE in case your query needs to be referred for better attention.
Conservation: The data will not be kept once the query has been resolved.
VIDEO SURVEILLANCE
Data: Images captured by video surveillance systems
Purpose: To guarantee the safety of people, goods and facilities.
Legitimate basis: Legitimate interest of the entity responsible for the treatment (art.6.1.f RGPD) consisting of guaranteeing the safety of people, goods and facilities of SALVAJE.
Recipients: They will not be transferred to anyone unless they are made available to the competent authority in the event that the images prove the committing of acts that threaten the integrity of people, goods or facilities.
Conservation: Time strictly necessary to comply with each of the established purposes, plus, when appropriate, the prescription periods for the requirement of contractual and pre-contractual responsibilities.
WEB NAVIGATION
Data: Every time you access the SALVAJE website, we automatically collect and process information about the way you access and use the website and, in particular, the following personal data:
Purpose: to allow you to participate in interactive features of our website when you choose to do so; collect statistical analysis, research and profiles by virtue of the navigation and interests regarding the contents, or other valuable information that allows us to improve our website and our service; detect, avoid and address technical problems.
Legitimate basis: consent of the owner (art.6.1.a) RGPD).
Recipients: Data will not be transferred to third parties.
Conservation: According to what is established in our cookie policy.
SALVAJE will not communicate the data you provide us unless you authorize it, SALVAJE has a legitimate interest, there is a legal obligation or there is an express judicial request or requirement from authorities of the Security Corps.
You should also know that to carry out its activity, SALVAJE may contract with third parties (individuals or legal entities) to provide a service on our behalf, to provide services related to ours or to help us analyze how our service is used, which could involve the processing of your personal data.
These third parties will have access to your personal data only to perform these tasks on our behalf based on the corresponding treatment order contracts where we give them instructions on how they have to treat and protect their data and are obliged not to disclose or use them with any other purpose.
SALVAJE, as data controller informs you that it has no intention of transferring your personal data to countries outside the European Union, although it cannot guarantee that some specific storage and processing activities are not carried out by individuals or legal entities located outside the European Union.
However, in the event that any processing activity is carried out by companies or individuals located in third countries, SALVAJE will take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy and will not transfer your personal data to an organization or country located outside the European Union, unless they are countries with an adequate level of protection or sufficient guarantees are offered and the owner of the data is recognized enforceable rights and effective legal actions.
You have recognized the rights related to the processing of your personal data: access, rectification, deletion, opposition, limitation and portability, which you can exercise through the postal address of SALVAJE indicated in the header or through the following email address: reservas.madrid@salvaje.world indicating in the subject “EXERCISE OF RIGHTS”.
In any case, the interested party must prove their identity by providing a copy of their Identification Document, Passport or other similar document.
Sometimes, the exercised request will lead to the conservation, limitation or blocking, as appropriate, to give effect to said rights.
Regarding those treatments whose legal basis is consent, you have the right to withdraw said consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
In addition to the above, you can revoke your consent to receive commercial communications at any time: by requesting it through the email address previously provided as well as through the link provided for this purpose in each of the commercial communications that we send you.
Likewise, in the event that SALVAJE does not comply with its legal obligations in relation to the protection of your personal data, you have the right to address your claim to the competent authority, which in Spain is the Spanish Data Protection Agency (www. agpd.es).
The main mission is to try to ensure and guarantee both the processing of personal data and the associated information, ensuring its custody and integrity, for which SALVAJE adopts organizational and technical measures in order to guarantee the security of personal data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment, not being responsible of any unauthorized loss, misplacement or manipulation of data beyond its control and that could not have been foreseen or is due to malicious attacks by third parties.
Our website may contain links to other Internet sites not operated by us. If you click on a third party link you will be redirected to the third party site. We have no control over, and assume no responsibility for, the privacy policies or practices of third-party sites or services.
We strongly recommend that you review the Privacy Policy of every site you visit.
Our service is not directed to anyone under the age of 18.
We do not intend to collect personal information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child or minor under guardianship has provided us with personal data, contact us.
Users guarantee the veracity and authenticity of the information and data that they communicate by virtue of the use of this website. Any false or inaccurate statement that occurs as a result of the information and data shown, as well as the prejudices that such information may cause, will be the exclusive responsibility of the users.
If we become aware that we have collected personal data from children under the age of 18 without verification that consent was given or authorized by the holder of parental authority or guardianship over the child, we will take steps to remove that information from our servers and we reserve the right to provide the service.
SALVAJE may update this Privacy Policy at any time. In the event that this occurs, you will be duly informed so that you can be aware of said changes and exercise your rights in case you are not satisfied.
Latest version: April 2022